NetSuite CRM software delivers powerful customer relationship management (CRM) capabilities, including sales force automation (SFA), marketing automation, customer support and service, and flexible customisation, all in a web-based CRM solution. And unlike typical CRM solutions, NetSuite CRM includes powerful sales performance, order management and marketing effectiveness capabilities as standard.
NetSuite CRM+ is the only CRM solution that is completely integrated with the back office—order management, fulfilment and financials—reducing manual entry and risk of error, and accelerating processes. This seamless integration ensures your business is operating on the same customer and transactional data—and gives you real-time visibility into your customer lifecycle—from lead to close to fulfilment.
With NetSuite, you can easily manage the entire customer lifecycle—from suspect to quote, order, service, and repurchase—from anywhere at any time.